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Vertical Booking CRS/BE - Features

It is the most complete, flexible, straightforward and fastest system on the market.

The main characteristics are:

  • It is able to manage various types of properties: hotels (both business, leisure, resorts and even B&B), Hotel Chains and Apartment Complexes.
  • It can manage all room types (or apartments): the system allows hoteliers to specify occupancy in a very detailed way.
    It is possible to create 'virtual' rooms, meaning that the same room type can be sold with different definitions and marketing strategies but with the same room inventory.
  • It is able to manage any kind of rate type, special offers and packages. Thanks to multi-layer derivation, simply modifying the master rates updates all the derived rates in real time which can be associated to different distribution channels (website, mobile, IDS, GDS).
  • The system includes a control panel for quick and accurate management of booking rules, by property, rate type, room type or distribution channel.
  • Cancellation  Policies and Payment Methods can be managed in a very detailed yet rapid way.
  • It includes very effective corporate customer management (companies, TOs, TAs) and their relative agreements. Special corporate rates, commissionable public rates and allotments can be associated with agreements very quickly.
  • It includes Group Agreements which can be used for events, congresses, weddings and also for membership agreements or loyalty programs.
  • Distribution is completely integrated into the system: a synchronised Channel Manager and GDS connectivity are part of the Vertical Booking software.
  • It includes innovative Marketing Tools (including conversion analysis tools both for BE and GDS, BE upselling tools, Intelligence tools like a rate checker and a guest review software).
  • Easy and complete reports and statistics available in real time, including charts and graphs and a Dashboard Snapshot provides a “real time” quick view of performance at any time.

 

Versions

The system is available in four different versions, with features to suit the needs of different types of property.

Full Lite Starter Instant
DASHBOARD SNAPSHOT yes(Complete) yes(Summary) yes(Summary) yes(Summary)
SETUP
Property yes yes yes yes
Languages 29 29 4 4
Base currency (any currency) yes yes yes yes
Multiple currencies yes - - -
Detailed tax management yes - - -
Child age range yes yes yes -
HTML email  templates yes (unlimited) - - -
Pre-stay or post-stay emails (HTML) yes - - -
ROOMS - APARTMENTS
Room/Apt types yes (unlimited) yes (unlimited) yes (max 12, preset) yes (max 12, preset)
Advanced occupation definition yes - - -
Virtual rooms yes - - -
RATES        
Rate types yes (unlimited) yes (unlimited) yes (max 12, preset) yes (max 12, preset)
Derivation level yes (unlimited) yes (max 3) - -
Mealplan management yes yes yes yes
Rate editing per period / per day yes yes yes yes
Rate editing by rate plan (grid) yes yes - -
Combined rates yes - - -
Discounts yes(7 types) yes(2 types) - -
Family discounts yes - - -
Interface with PMS yes - - -
AVAILABILITY
Availability editing by room yes yes yes yes
Availability editing by channel yes yes yes yes
Advanced avaliability management yes - - -
Management of booking rules yes yes yes yes
Advanced management of all types of booking rules yes - - -
Advanced allotment management yes - - -
Interface with PMS yes yes - -
RESERVATION CONDITIONS
Payment methods yes (unlimited) yes (unlimited) yes (max 5, preset) yes (max 3, preset)
Bank gateway yes yes - -
Cancellation policies yes (unlimited) yes (unlimited) yes (max 5, preset) yes (max 3, preset)
Modification policies yes - - -
Modification penalties yes - - -
DYNAMIC PACKAGE
Services/amenities setup yes (unlimited) yes (max 3) - -
Services/amenities rate management yes - - -
Services/amenities avail. management yes - - -
Services/amenities stop sale managment yes - - -
Dynamic package for pre-stay email yes - - -
BOOKING ENGINE
Reservation interfaces (responsive)
Smart yes yes yes yes
Advanced yes yes - -
Premium yes (*) - - -
Villas yes - - -
Upselling tools  
Intelligent calendar yes (*) - - -
Persuasive messages yes - - -
Flexible dates yes (*) - - -
Alternative offers yes - - -
Alternative hotels (for chains) yes - - -
Alternative suggested periods yes - - -
Secret deals - Locked offers yes - - -
OTA comparison yes (*) - - -
Room type upselling yes - - -
Recovery strategy yes - - -
Conversion analysis (Google analytics)  
Website Google analytics summary yes - - -
Detailed Request analysis yes - - -
CRO AND QUOTATIONS  
CRO (res offices management) yes - - -
Quotation management yes - - -
CHANNEL MANAGER  
Direct Channels & affiliations management yes - - -
Top Channels "Premium Partner Certification" yes yes yes yes
IDS, Wholesaler, TO (all direct - XML) yes (*) yes (*) yes (*) yes (*)
Integrated BOOKING.COM reconcilation system yes - - -
ADS (DHISCO) yes (*) - - -
Advanced rates/avaliability management yes - - -
METASEARCH  -  ADS  
System based on a special cache NoSQL yes - - -
Summary prospect yes - - -
Integrated Google HPA (certified) yes - - -
Integrated Google ADS (Premium Partner) yes - - -
TripAdvisor (Tripconnect CPC, Instant Booking) yes - - -
Trivago (std, Campaign Manager) yes - - -
Others (i.e. Skyscaner,  KAYAK , etc) yes - - -
GDS  
Integrated GDS setup and features editing yes - - -
Quick rates/rooms mapping yes - - -
Integrated reconcilation system yes - - -
Commission calculation yes - - -
Payment settlement systems (TACSNET, WPS) yes - - -
GDS Marketing Tools (Laynon, Nexus) yes (*) - - -
Image management (ICEPORTAL, LEONARDO) yes (*) - - -
GUEST  
Guest management yes - - -
Analysis of individual clients yes - - -
Group Agreements yes - - -
Loyalty programs yes - - -
CORPORATE CUSTOMERS  
Corporate customers management yes - - -
Corporate Agreements yes - - -
REPORTS  
Detailed reports section yes - - -
Download reports yes - - -
Programmable downloads yes - - -
MARKETING TOOLS  
Website        
Integrated Template Website (base) management yes yes yes yes
Integrated Template Website (advanced) management yes yes - -
API (base) for customised Website yes yes yes yes
API (advanced) for customised Website yes yes - -
Website Google analytics summary yes - - -
Social Network Integration yes yes - -
Hotel Application (iOS, Android) yes (*) - - -
Intelligence tools  
Rate checker (direct competitors) yes (*) yes (*) - -
Rate checker (city trends) yes (*) - - -
Integrated Guest Review (basic data) yes - - -
Integrated Guest Review Form yes - - -
Integrated Guest Review (full) yes (*) - - -
Revenue Tools  
Integrated Revenue Information System yes - - -
Interfaces with external Revenue Systems (RMS) yes - - -
SECURITY  
PSI DSS Compliance yes yes yes yes
2-Factor authentication for Credit Card access yes yes yes yes
Encrypted Virtual Keyboard for CC input yes yes yes yes

(*) Extra Cost - Contact the sales team for details

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