Welcome VideoAbout Us
The company develops and commercialises a CRS (Central Reservation System) on a global scale. The complete suite includes a Booking Engine, Synchro Channel Manager, a Metasearch Manager, a CRO (Central Reservation Office), GDS Connectivity and Representation, Marketing and Intelligence Tools, and Applications (iOs/Android). The suite is available as a complete package or each module can be purchased separately.
The company also develops and distributes reservation software, DMS, for destinations and Tour Operators.
The applications are global:
- Translated into 29 languages
- Can be used in any time zone
- Users in more than 80 countries
- Works with all world currencies
- Vertical Booking is a member of HTNG
- Supports all major credit cards and the main Banking Gateways
- Vertical Booking is compliant with PCI DSS
Companies/Offices |
Software Development |
Technical assistance |
Commercial areas |
VERTICAL BOOKING USA CORPORATION22115 NW Imbrie Street, NBR 326 |
U.S.A., Canada, Alaska, Caribbean Contact the regional office and you will be referred to our local partners |
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VERTICAL BOOKING UK80 The Greenhouse |
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Global Sales & Marketing Contact the regional office and you will be referred to our local partners |
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VERTICAL BOOKING FRANCE18, rue Pasquier 75008 Paris, France |
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France, North Africa Contact the regional office and you will be referred to our local partners |
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VERTICAL BOOKING ITALYVertical Booking srl |
Italy, Southern Europe Contact the regional office and you will be referred to our local partners |
Company Governance
The Vertical Booking Strategy and Development Committee is responsible, at group level, for defining the guidelines for managing the group. The Committee consists of Angelo Guaragni - CEO Vertical Booking Srl - and of Mark Lewis Brown, Erik Muñoz, Stefano Montagna and Christian Lepom.
CEO Vertical Booking USA
Mark Lewis Brown is responsible for the commercial development of the Vertical Booking platform in the Americas and in the United States in particular, and is involved in key decision making regarding the strategies and development of the group.
Mark also coordinates the development of products and applications for the U.S. market and for hotel chains.
He has over 25 years’ experience in the hospitality sector.
CMO Chief Marketing Officer
In his role as Chief Marketing Officer, Erik provides leadership and strategic guidance across global marketing, sales and corporate development.
Erik is also an active contributor to the product development team, leveraging his deep experience in hotel online distribution, revenue management and hotel management solutions.
CSO Chief Sales Officer
In his role as CSO, Stefano is the Sales Director for Italy, France and Southern Europe, and he also contributes to the definition of the company’s global strategies.
Thanks to his longtime experience Stefano also contributes strategically to the development of the Vertical Booking CRS.
COO Chief Operating Officer
In his role as COO, Christian is in charge of the operational management of the company with particular attention to the coordination of the development and customer care teams.
Christian also coordinates the management of international key accounts and partners.
Mission statement and core values
The hospitality sector is one of the most complex and rapidly evolving markets there is. Our mission is to provide software solutions that are simple to use and at the same time sophisticated and adaptable enough to handle the growing complexities of the sector.
The passion for our work and the hospitality sector drives us to follow our clients closely, listen to them and create the features they need for their specific situation. We want to be available at all times to offer polite and friendly customer support.
This is the reason we are proud to say:
- Innovation
Creating innovative solutions with passion, creativity and with the courage to be different. Solutions that are reliable, fast and continually evolving to satisfy the increasingly sophisticated needs of the hospitality market. - Team drive
Since we understand that the team is the company’s most important asset, we are strict about hiring only the best talent and supporting them in their professional and personal development. Motivation and innovation come easily with recognition, stimulating responsibility, and professional development. - Growth
High commitment to the continual growth of the company so that we can offer increasingly sophisticated solutions for customers and development prospects for partners, employees and shareholders. - Integrity
Commitment to working with integrity, honesty and with respect to the law, especially regarding privacy, competition and data protection.
