Welcome Video
Vertical Booking CRS/BE - Features
It is the most complete, flexible, straightforward and fastest system on the market.
The main characteristics are:
- It is able to manage various types of properties: hotels (both business, leisure, resorts and even B&B), Hotel Chains and Apartment Complexes.
- It can manage all room types (or apartments): the system allows hoteliers to specify occupancy in a very detailed way.
It is possible to create 'virtual' rooms, meaning that the same room type can be sold with different definitions and marketing strategies but with the same room inventory. - It is able to manage any kind of rate type, special offers and packages. Thanks to multi-layer derivation, simply modifying the master rates updates all the derived rates in real time which can be associated to different distribution channels (website, mobile, IDS, GDS).
- The system includes a control panel for quick and accurate management of booking rules, by property, rate type, room type or distribution channel.
- Cancellation Policies and Payment Methods can be managed in a very detailed yet rapid way.
- It includes very effective corporate customer management (companies, TOs, TAs) and their relative agreements. Special corporate rates, commissionable public rates and allotments can be associated with agreements very quickly.
- It includes Group Agreements which can be used for events, congresses, weddings and also for membership agreements or loyalty programs.
- Distribution is completely integrated into the system: a synchronised Channel Manager and GDS connectivity are part of the Vertical Booking software.
- It includes innovative Marketing Tools (including conversion analysis tools both for BE and GDS, BE upselling tools, Intelligence tools like a rate checker and a guest review software).
- Easy and complete reports and statistics available in real time, including charts and graphs and a Dashboard Snapshot provides a “real time” quick view of performance at any time.
Versions
The system is available in four different versions, with features to suit the needs of different types of property.
| Full | Lite | Starter | Instant | |
| DASHBOARD SNAPSHOT |  (Complete) |
(Summary) |
(Summary) |
(Summary) |
| SETUP | ||||
| Property | |
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| Languages | 29 | 29 | 4 | 4 |
| Base currency (any currency) | |
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| Multiple currencies | |
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| Detailed tax management | |
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| Child age range | |
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| HTML email templates | (unlimited) |
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| Pre-stay or post-stay emails (HTML) | |
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| ROOMS - APARTMENTS | ||||
| Room/Apt types | (unlimited) |
(unlimited) |
(max 12, preset) |
(max 12, preset) |
| Advanced occupation definition | |
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| Virtual rooms | |
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| RATES | ||||
| Rate types | (unlimited) |
(unlimited) |
(max 12, preset) |
(max 12, preset) |
| Derivation level | (unlimited) |
(max 3) |
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| Mealplan management | |
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| Rate editing per period / per day | |
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| Rate editing by rate plan (grid) | |
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| Combined rates | |
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| Discounts | (7 types) |
(2 types) |
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| Family discounts | |
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| Interface with PMS | |
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| AVAILABILITY | ||||
| Availability editing by room | |
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| Availability editing by channel | |
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| Advanced avaliability management | |
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| Management of booking rules | |
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| Advanced management of all types of booking rules | |
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| Advanced allotment management | |
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| Interface with PMS | |
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| RESERVATION CONDITIONS | ||||
| Payment methods | (unlimited) |
(unlimited) |
(max 5, preset) |
(max 3, preset) |
| Bank gateway | |
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| Cancellation policies | (unlimited) |
(unlimited) |
(max 5, preset) |
(max 3, preset) |
| Modification policies | |
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| Modification penalties | |
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| DYNAMIC PACKAGE | ||||
| Services/amenities setup | (unlimited) |
(max 3) |
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| Services/amenities rate management | |
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| Services/amenities avail. management | |
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| Services/amenities stop sale managment | |
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| Dynamic package for pre-stay email | |
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| BOOKING ENGINE | ||||
| Reservation interfaces (responsive) | ||||
| Smart | |
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| Advanced | |
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| Premium | (*) |
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| Villas | |
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| Upselling tools | ||||
| Intelligent calendar | (*) |
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| Persuasive messages | |
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| Flexible dates | (*) |
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| Alternative offers | |
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| Alternative hotels (for chains) | |
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| Alternative suggested periods | |
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| Secret deals - Locked offers | |
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| OTA comparison | (*) |
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| Room type upselling | |
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| Recovery strategy | |
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| Conversion analysis (Google analytics) | ||||
| Website Google analytics summary | |
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| Detailed Request analysis | |
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| CRO AND QUOTATIONS | ||||
| CRO (res offices management) | |
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| Quotation management | |
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| CHANNEL MANAGER | ||||
| Direct Channels & affiliations management | |
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| Top Channels "Premium Partner Certification" | |
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| IDS, Wholesaler, TO (all direct - XML) | (*) |
(*) |
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| Integrated BOOKING.COM reconcilation system | |
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| ADS (DHISCO) | (*) |
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| Advanced rates/avaliability management | |
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| METASEARCH - ADS | ||||
| System based on a special cache NoSQL | |
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| Summary prospect | |
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| Integrated Google HPA (certified) | |
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| Integrated Google ADS (Premium Partner) | |
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| TripAdvisor (Tripconnect CPC, Instant Booking) | |
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| Trivago (std, Campaign Manager) | |
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| Others (i.e. Skyscaner, KAYAK , etc) | |
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| GDS | ||||
| Integrated GDS setup and features editing | |
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| Quick rates/rooms mapping | |
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| Integrated reconcilation system | |
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| Commission calculation | |
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| Payment settlement systems (TACSNET, WPS) | |
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| GDS Marketing Tools (Laynon, Nexus) | (*) |
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| Image management (ICEPORTAL, LEONARDO) | (*) |
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| GUEST | ||||
| Guest management | |
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| Analysis of individual clients | |
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| Group Agreements | |
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| Loyalty programs | |
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| CORPORATE CUSTOMERS | ||||
| Corporate customers management | |
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| Corporate Agreements | |
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| REPORTS | ||||
| Detailed reports section | |
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| Download reports | |
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| Programmable downloads | |
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| MARKETING TOOLS | ||||
| Website | ||||
| Integrated Template Website (base) management | |
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| Integrated Template Website (advanced) management | |
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| API (base) for customised Website | |
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| API (advanced) for customised Website | |
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| Website Google analytics summary | |
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| Social Network Integration | |
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| Hotel Application (iOS, Android) | (*) |
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| Intelligence tools | ||||
| Rate checker (direct competitors) | (*) |
(*) |
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| Rate checker (city trends) | (*) |
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| Integrated Guest Review (basic data) | |
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| Integrated Guest Review Form | |
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| Integrated Guest Review (full) | (*) |
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| Revenue Tools | ||||
| Integrated Revenue Information System | |
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| Interfaces with external Revenue Systems (RMS) | |
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| SECURITY | ||||
| PSI DSS Compliance | |
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| 2-Factor authentication for Credit Card access | |
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| Encrypted Virtual Keyboard for CC input | |
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(*) Extra Cost - Contact the sales team for details